Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela CIBC (Toronto, ON) em ago. de 2015
Entrevista
I applied this customer service representative position on the company website. and I got a 20-30 mins phone interview. have been asked a few behavior questions. Around one week later, I received an invitation for face to face interview with 2 managers.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Perguntas de entrevista [1]
Pergunta 1
How would you approach on specific customer problem etc
