Candidatei-me online. O processo levou 2 dias. Fui entrevistado pela CIBC (Toronto, ON) em fev. de 2016
Entrevista
Very brief interview, entirely based around behavioural questions. They reached out to me via phone to set up an in person interview after I applied through their online website. I went into the branch that I applied for, sat down with the manager for 15 minutes while they asked me pre-approved questions, and two days later I received another phone call with an offer.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Perguntas de entrevista [1]
Pergunta 1
How would you approach on specific customer problem etc
