Candidatei-me online. Fui entrevistado pela CIBC (Victoria, BC) em fev. de 2014
Entrevista
csr easy general questions. questions ask based on your current role , problem solving questions and answer. it is telephonic interview. hiring process will take 1 month in total for background and criminality check
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Perguntas de entrevista [1]
Pergunta 1
How would you approach on specific customer problem etc
