Candidatei-me online. Fui entrevistado pela CIBC (Mississauga, ON) em set. de 2018
Entrevista
I have applied on line for customer service representative. it was for 15 hours a week. At first they did phone screen where they were asking questions about my previous experience with customers and some situations
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Perguntas de entrevista [1]
Pergunta 1
How would you approach on specific customer problem etc
