Candidatei-me online. O processo levou 3 semanas. Fiz uma entrevista na empresa CIBC.
Entrevista
Applied and was given a brief phone interviewing a week afterwards. Questions were all behavioral questions dealing with customer service. A week after that, an in person interview followed and it was equally simple. Asked about my past work experience and then just a few behavioral questions regarding teamwork. The interview process overall was more on the casual side, not much preparation is needed.
Perguntas de entrevista [1]
Pergunta 1
Name a time you broke policy and how you handled it?
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Perguntas de entrevista [1]
Pergunta 1
How would you approach on specific customer problem etc
