Candidatei-me online. O processo levou 3 semanas. Fiz uma entrevista na empresa CIBC.
Entrevista
Got a phone call. The interviewer asked me if I was still interested in the position and made some brief comments about the position. Scheduled a phone interview for the following week. It phone interview lasted about 30 minutes. She called back few days later to schedule an in person interview. Was asked behavioural questions.
Perguntas de entrevista [1]
Pergunta 1
Was given a case question and asked how i would rectify the situation.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Perguntas de entrevista [1]
Pergunta 1
How would you approach on specific customer problem etc
