I applied online and a couple days later, I received an email to set up a phone interview. The interview was pretty simple. I was asked what do I know about this position and other phone interview questions like tell me about your self. I moved on to the next interview which was with a hiring manager. The interview with the hiring manager was about 1 hr and also consisted of a sales role play.. the key to the role play is to pay attention to the customer needs and ask questions!!

First was the telephone interview. It lasted about 15 minutes, asked questions about previous work experience. Second was an in person interview with the hiring manager, it was about an hour. Went through resume, behavioral questions and role play scenario.

First call is from Toronto, second one - local and then you may be invited for an interview with 2 people - your future manager and the manager of your manager