Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela CIBC (Toronto, ON) em mai. de 2013
Entrevista
Applied online and got invited for an interview about two weeks later. The interview lasts about 30 mins. Basic questions.no surprises. Self intro.Experience with retail and customer service. what do you know about us. why do you want to work for us. etc. Also discuss the salary a little bit.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Perguntas de entrevista [1]
Pergunta 1
How would you approach on specific customer problem etc
