Candidatei-me pessoalmente. O processo levou 2 meses. Fiz uma entrevista na empresa CIBC (Ottawa, ON).
Entrevista
Two manager and yourself in branch managers office.
Friendly conversation but once hired manager doesnt know you. Basically branch manager leads the conversation and abm writes them down. Total time spent was about an hour give or take. Questions were generic and they have emphasized that this banks benefits to their employees were greAt but it is not.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Perguntas de entrevista [1]
Pergunta 1
How would you approach on specific customer problem etc
