Candidatei-me online. Fiz uma entrevista na empresa CIBC (Toronto, ON).
Entrevista
Some lack of information but overall a decent interview with 2 separate calls and 1 meeting. The branch manager and the district manager were on in the person meeting and asked a few general questions. Overall an ok experience.
Perguntas de entrevista [1]
Pergunta 1
What was one time you had to think outside of the box to deal with a customer?
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Perguntas de entrevista [1]
Pergunta 1
How would you approach on specific customer problem etc
