O processo levou 2 semanas. Fui entrevistado pela CIBC em mar. de 2011
Entrevista
I applied online, I got a call within the week for a phone interview the following Tuesday in the morning. Tuesday afternoon the branch called me and set up an interview for later in the week. The week after my group interview I got a call and an offer for the job, I accepted. They did a background/reference check, which was rather annoying, but understandable.
Perguntas de entrevista [1]
Pergunta 1
What is a company policy at your current job you disagree with?
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Perguntas de entrevista [1]
Pergunta 1
How would you approach on specific customer problem etc