O processo levou 1 dia. Fui entrevistado pela CIBC (Hamilton, ON) em jan. de 2012
Entrevista
Most questions related to customer service and meeting/exceeding goals.
(1) Tell me a time when you went above and beyond the call of duty.
(2) Tell me about a time when you made a mistake, how did you deal with it.
(3) What does customer service mean to you?
Perguntas de entrevista [1]
Pergunta 1
Describe a time when you faced a conflict with fellow colleagues. How did you deal with the conflict?