Candidatei-me online. Fui entrevistado pela Canonical (Toronto, ON) em dez. de 2021
Entrevista
I received an email requesting for a 2 page statement highlighting my views in the B2B SaaS space, specifically answering 4 questions. As you can imagine, a 2 page essay would take a considerable amount of time and effort to craft. After submitting it, I received no feedback other than a generic email that they're not moving forward with me.
If you're not serious about your candidates, please don't waste their time by getting them to do such inane tasks. No one appreciates this level of unprofessionalism from a recruiting team.
Perguntas de entrevista [1]
Pergunta 1
Write a 2 page statement highlighting your views in the B2B SaaS space.
1. What interests you in Customer Success in the tech sector?
2. Your understanding of industry best practices in SaaS products
3. Measuring CS results and contributions for enterprise products
4. What set you apart from the crowd whilst at university?
9 interviews before being rejected because my English was not up to the last interviewer standard. Lots of interviews with individual contributors who helped get the vibe. An extensive written préparation is asked, it took me about 10 hours to prepare it
Perguntas de entrevista [1]
Pergunta 1
Comment est structurée une organisation de support technique optimale?
Candidatei-me online. O processo levou 3 meses. Fui entrevistado pela Canonical (Dublin, Dublin) em abr. de 2025
Entrevista
The interview process at Canonical was one of the most extensive I've encountered. It included a written assessment ( about 38 questions), cognitive and personality tests, three early-stage interviews, a talent/HR interview, three final-stage interviews (including a timed presentation and panel exercise), and a final executive conversation. The process stretched across nearly three months, often with long periods of waiting between steps.
While many of the individuals I spoke with were kind and insightful, the lack of communication between stages and the absence of any personalised feedback at the end was disappointing—especially after investing so much time and preparation. After eight hour-long interviews and multiple assessments, I received a rejection email over a week after the final round, with no explanation or guidance.
Candidatei-me online. O processo levou 3 semanas. Fiz uma entrevista na empresa Canonical.
Entrevista
The negative reviews are legit. This company will waste a lot of your time with different types of assessments as part of their hiring process. I'm still not convinced that anyone actually looked at anything that I did.