Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Capital One em jun. de 2014
Entrevista
I applied online and one week later I got a phone call for a phone interview. The phone interview was very routine. The recruiter just wanted to know about my experience and asked 2 behavioral questions. She was pleased with my background and answers and scheduled me for an in-person interview for the very next day. That interview had more behavioral questions and a role play. A few hours after my interview I received a phone call saying I got the job!
Perguntas de entrevista [1]
Pergunta 1
The role play was unexpected. I had to pretend that a customer called in asking to have their late fee waived.
I just spent my whole night completing an assessment for what seemed like a call center role, only to be rejected immediately after answering personal questions about my high school education, age, and when I started providing for myself. It felt incredibly uncomfortable and awkward. This experience was violating, and to top it off, I got immediately denied by a computer and told to apply again in 6 months. I won’t be doing that.
Perguntas de entrevista [1]
Pergunta 1
Behavioral, age, education, call center, answering phones, data entry.
Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Capital One (Richmond, VA) em abr. de 2024
Entrevista
AI Overview
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When interviewing for a Capital One customer service role, expect questions about your experience handling difficult customers, resolving complex issues, going above and beyond for clients, and demonstrating strong communication skills
Perguntas de entrevista [1]
Pergunta 1
Describe a situation where you had to deal with an upset customer and how you resolved the issue.
Candidatei-me online. Fui entrevistado pela Capital One (Richmond, VA) em mar. de 2022
Entrevista
Very simple and straightforward. There is multiple interviews that try to see if you are the best fit for the specific job. Ask you questions about your past experience and how you used it to grow in your work ethic
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time when you handled a challenging situation.