Easy typing test. Horrific voice dictation software for an easy test in a very loud, and extremely unprofessional environment that yields inaccurate results due to noise proximity. It’s NOT what I was expecting AT ALL. Tip: Don’t request to use the restroom. Men and women older than their average age of 24 were applying; not one was hired. There were more agents standing around talking LOUDLY than there were actually working!? Ageism is real there. Ironic.