Candidatei-me online. O processo levou 5 dias. Fui entrevistado pela CarMax (Davie, FL) em jul. de 2012
Entrevista
You have to apply on line and take an assessment. If you pas that, they call you for a phone interview. If you pas the phone interview, you will be called in for an in-store on-line interview and then a in-person panel interview if you pas the AOI (Applicant On-line Interview). If the latter two are successful then you will be asked to role play a sales scenario. If you pass that, you may be hired on the spot or asked to interview with the Location General Manager.
Perguntas de entrevista [1]
Pergunta 1
Tell us a specific time when you had a customer who did not know much about your product and you had to educate him/her.
Fiz uma entrevista na empresa CarMax (Newark, DE).
Entrevista
About a 15-20 minute phone interview. Basic questions like past job experience, are you comfortable with customer service? If they like you, you move on to an in person interview. A scripted interview with one of the sales managers asking open ended questions on why you would be a good candidate, if you have sales experience, & that you understand it is a 100% commission position. You will then complete a sales exercise on the lot, where you complete a brief walkaround of a vehicle & present some obvious features & benefits of the vehicle. If you get passed that, you meet the General Manager where he/she will be the final decision. He asked repetitive questions the sales managers did & then asked specific questions like "Describe a time you sold a product, what was the determining factor that resulted in the customer buying that product?"
Perguntas de entrevista [1]
Pergunta 1
What means the most to you? Money, opportunity, recognition or integrity?
Easy-going and interviewee friendly. Looks to bring out opportunity for growth for the interviewee. Begins with a screening call by the manager, goes to an in-person interview with the manager where specific sales questions are asked, and then concludes with a final interview with the LGM to assess fit.
Perguntas de entrevista [1]
Pergunta 1
Demonstrate a cohesive sales routine to a potential customer.
Fiz uma entrevista na empresa CarMax (Austin, TX).
Entrevista
3 interviews, situational, role play, final with GM. Basic sales experience and mostly conversational. Fairly easy interview and entry level; they may give you objections but will give you the right answer in the end
Perguntas de entrevista [1]
Pergunta 1
What is the first part of a customer interaction after the introduction?