Candidatei-me online. O processo levou 3 dias. Fui entrevistado pela CarMax em dez. de 2013
Entrevista
The online application is lengthy, roughly an hour to complete. That was followed up with a brief phone interview. There is also has an extensive face to face with sales role play and drug test.
Perguntas de entrevista [1]
Pergunta 1
The interviewer will ask about prior sales and customer service experience. They also ask about the ways you have used sales and customer service in prior work experiences.
Fiz uma entrevista na empresa CarMax (Newark, DE).
Entrevista
About a 15-20 minute phone interview. Basic questions like past job experience, are you comfortable with customer service? If they like you, you move on to an in person interview. A scripted interview with one of the sales managers asking open ended questions on why you would be a good candidate, if you have sales experience, & that you understand it is a 100% commission position. You will then complete a sales exercise on the lot, where you complete a brief walkaround of a vehicle & present some obvious features & benefits of the vehicle. If you get passed that, you meet the General Manager where he/she will be the final decision. He asked repetitive questions the sales managers did & then asked specific questions like "Describe a time you sold a product, what was the determining factor that resulted in the customer buying that product?"
Perguntas de entrevista [1]
Pergunta 1
What means the most to you? Money, opportunity, recognition or integrity?
Easy-going and interviewee friendly. Looks to bring out opportunity for growth for the interviewee. Begins with a screening call by the manager, goes to an in-person interview with the manager where specific sales questions are asked, and then concludes with a final interview with the LGM to assess fit.
Perguntas de entrevista [1]
Pergunta 1
Demonstrate a cohesive sales routine to a potential customer.
Fiz uma entrevista na empresa CarMax (Austin, TX).
Entrevista
3 interviews, situational, role play, final with GM. Basic sales experience and mostly conversational. Fairly easy interview and entry level; they may give you objections but will give you the right answer in the end
Perguntas de entrevista [1]
Pergunta 1
What is the first part of a customer interaction after the introduction?