Disorganized hiring process and poor store conditions.
I applied for a store clerk position expecting a straightforward process, but it quickly became frustrating. The scheduling system only showed one interview slot, and it didn’t work when selected. I was then pushed into a recorded video interview with multiple questions and limited response time, which felt excessive for an entry-level role.
After that, communication became inconsistent. I received texts from a recruiter asking for my name, location, and phone number, even though I had already provided that information.
Responses were slow, and most communication was handled through generic texts and emails rather than a simple phone call. Eventually, I spoke with HR, but the only opportunity offered was a low-paying, overnight part-time role, which did not match what was advertised.
I clearly stated multiple times that I was interested in full-time work and preferred a specific location in Marshall, Texas. Despite that, I was repeatedly contacted over the next two months about overnight roles at different locations, farther away. Each time, it felt like my preferences were not being considered.
I also raised concerns about the cleanliness of the Marshall location, which has declined significantly. The store and restrooms are consistently in poor condition, to the point where it feels like a health concern. I even offered to help address the issue if hired, but nothing appeared to change despite assurances that it would be escalated.
In the end, after more follow-ups and delays, I received a generic rejection email stating the position had been filled.
Overall, the process felt disorganized, communication was inconsistent, and candidate preferences were not taken seriously. Based on this experience, it’s hard to feel confident in how operations are managed at the store level.
If this is how they handle hiring, it’s hard to imagine the day-to-day operations are any more organized.