Candidatei-me por meio de recrutador(a). O processo levou 1 dia. Fui entrevistado pela Cathay Pacific (Los Angeles, CA) em ago. de 2015
Entrevista
After 3 days of sending my resume, I received a call from cathay pacific company said I got the chance to the first group interview. First they give a presentation of the company's history, what is this job about, and the requirements. You will be giving a language test (one asian language) and the reach test which is 208cm hand touch. After that, we were divided into three groups and each one has about 10 people. We were the last one. The group interview was in another room, and there were two base hiring people. They gave us a question and let us talk about it. First brainstorm for 2 mins, and then group discuss for 7 mins. In the discussing process, the recruiters would not interrupt, they were just observing. After that, we gave a conclusion. Then we were done for that day. We were told that we will be receiving email or phone call, which indicates you will go to the second interview or not. And I received the phone call 3 days later. I am preparing for the second interview.
Perguntas de entrevista [1]
Pergunta 1
What are the three most important skills should the employees have to make cathay pacific company successful?
Candidatei-me por meio de uma faculdade ou universidade. Fiz uma entrevista na empresa Cathay Pacific (Hong Kong).
Entrevista
1. How do you define customer service?
2. How do you improve an unsatisfactory customer experience?
3. Describe an instance where you had to collaborate with a colleague to find a solution to a problem.
4. How do you respond to a customer's question for which you don't know the answer?
5. How do you handle a customer who complains about a known issue with a product or service?
6. Describe a mistake that you made handling a customer service issue and how you mitigated it.
Perguntas de entrevista [1]
Pergunta 1
1. How do you define customer service?
2. How do you improve an unsatisfactory customer experience?
3. Describe an instance where you had to collaborate with a colleague to find a solution to a problem.
Candidatei-me online. Fui entrevistado pela Cathay Pacific (Hong Kong) em jan. de 2026
Entrevista
The interview process was smooth, firstly submitting required documents in the morning, then group interview conducted. If passed, wait for the panel interview. After finishing the interview, will be arranged for English test in the afternoon if needed.
Perguntas de entrevista [1]
Pergunta 1
Panel Interview:
1. Self-introduction
2. Why want to be a flight attendant
3. Any Customer Service Before
4. Why Cathay
5. Read an English passage
Online interview with camera
Answering questions that are shown on the screen
I think it's actually kind of nervous than talking to real person face to face
.
.
.