Ir para o conteúdoIr para a pasta
  • Vagas
  • Empresas
  • Salários
  • Para empresas

      Avance em sua carreira

      Descubra qual pode ser seu salário, conquiste a vaga dos seus sonhos e compartilhe insights de qualidade de vida com sigilo.

      employer cover photo
      employer logo
      employer logo

      Cengage

      Empresa engajada

      Sobre
      Avaliações
      Remuneração e benefícios
      Vagas
      Entrevistas
      Entrevistas
      Buscas relacionadas: Avaliações da empresa Cengage | Vagas da empresa Cengage | Salários da empresa Cengage | Benefícios da empresa Cengage
      Entrevistas da empresa CengageEntrevistas do cargo de Digital Success Specialist da empresa CengageEntrevista da empresa Cengage


      Glassdoor

      • Sobre
      • Prêmios
      • Blog
      • Fale conosco

      Empresas

      • Conta gratuita de empresa
      • Área da empresa
      • Blog para empresas

      Informações

      • Ajuda
      • Regras da Comunidade
      • Termos de Uso
      • Privacidade e opções de anúncios
      • Não venda nem compartilhe minhas informações
      • Ferramenta de consentimento de uso de cookies

      Trabalhe conosco

      • Anunciantes
      • Carreiras
      Baixe o aplicativo:

      • Busque por:
      • Empresas
      • Vagas
      • Localizações

      Copyright © 2008-2026. Glassdoor LLC. “Glassdoor”, “Worklife Pro”, “Bowls” e o logotipo do Glassdoor são marcas comerciais pertencentes à Glassdoor LLC.

      Empresas seguidas

      Fique por dentro de todas as oportunidades e dicas internas seguindo as empresas de seus sonhos.

      Buscas de vagas

      Comece a buscar vagas para receber atualizações e recomendações personalizadas.

      As melhores empresas na categoria “Remuneração e benefícios” perto de você

      avatar
      The Business Year
      3.5★Remuneração e benefícios

      Entrevista para Digital Success Specialist

      12 de out. de 2021
      Funcionário(a) sigiloso(a)
      Paris, KY
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela Cengage (Paris, KY) em ago. de 2021

      Entrevista

      The hiring process is pretty extensive for the job itself but I was glad for it to learn more about company culture and what’s important to them in employees. I was first contacted by HR for a 20 minute phone screen going over my previous experience to ensure I was a good fit, my education, and salary expectations. The job description was explained and given a brief overview of the company. After that, I was scheduled for a panel interview with Digital Success managers. I was first interviewed by 3 managers with varying questions and then transferred to 3 more managers. That was a bit shocking and a little exhausting! I wasn’t expecting a transfer to additional managers. The questions were more experienced and situation based versus questions about my resume. The panel interview with the managers lasted about 45 minutes. After that, I was sent a writing project (example emails given and needed responses). After submission to managers and director, I was then scheduled for an additional interview with the DS director. That interview was about 30 minutes and a more casual discussion on the company, what interested me, and any questions I had about the position. The managers and director were all so kind and welcoming. I wasn’t intimidated at all and felt at ease with how open, kind, and laid back the management was. After the DS director interview, I was contacted by my selected manager that made the verbal offer. After accepting the verbal offer, HR sent a written offer and onboarding documents.

      Perguntas de entrevista [4]

      Pergunta 1

      When did a company go above and beyond for you?
      Responder à pergunta

      Pergunta 2

      What are the most challenging aspects of your current position?
      Responder à pergunta

      Pergunta 3

      What does customer service mean to you?
      Responder à pergunta

      Pergunta 4

      If a customer was angry, how would you handle the situation to deescalate and maintain the customer?
      Responder à pergunta
      2
      avatar
      Resposta da empresa Cengage
      4y
      Thank you for taking the time to share your feedback on our interview process. It is important to us that your interview experience includes a well-rounded picture of the job and what it is like to work with us here at Cengage Group, so I’m glad to hear that the multiple interviews helped you learn more about the company culture. That said, we take your feedback seriously about the length of the process, so appreciate your perspective there as we work to make it an even better experience. Thank you for sharing your positive experience and welcome to the team! Best, Kevin Eksterowicz, Director, Talent Acquisition