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      Cengage

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      Buscas relacionadas: Avaliações da empresa Cengage | Vagas da empresa Cengage | Salários da empresa Cengage | Benefícios da empresa Cengage
      Entrevistas da empresa CengageEntrevistas do cargo de Customer Service Representative da empresa CengageEntrevista da empresa Cengage


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      Entrevista para Customer Service Representative

      12 de ago. de 2023
      Candidato(a) sigiloso(a) à entrevista
      Orlando, FL
      Nenhuma oferta
      Experiência negativa
      Entrevista difícil

      Candidatura

      Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela Cengage (Orlando, FL) em dez. de 2022

      Entrevista

      A complete waste of time, 3 rounds and of course they ask you the same questions over and over again. The last round there are two people who interview you, very intimidating. Overall, not worth the pay and several interviews are unnecessary. You would think you're applying to be a CEO by the way they act, but its just a customer service role. Not to mention, you have to do a video interview before even being considered. So it's a total of 4 interviews, completed 4 interviews just for them to say they are going with another candidate.

      Perguntas de entrevista [1]

      Pergunta 1

      Availability, work experience, crazy scenarios questions, talking in circles.
      Responder à pergunta
      avatar
      Resposta da empresa Cengage
      2y
      Thank you for taking the time to share your experience with our interview process. We truly appreciate your candid feedback regarding the interview process and apologize that it felt extensive and repetitive. We realize that our interview process has multiple components, which can translate into a longer process. Your insights will help us refine our approach to ensure a more positive candidate experience going forward. Again, thank you for sharing your feedback with us. Best, Kevin Eksterowicz, Director, Talent Acquisition

      Outras avaliações de entrevista de vagas de Customer Service Representative da empresa Cengage

      Entrevista para Account Manager

      20 de fev. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Philadelphia, PA
      Nenhuma oferta
      Experiência negativa
      Entrevista fácil

      Candidatura

      Candidatei-me online. Fiz uma entrevista na empresa Cengage (Philadelphia, PA).

      Entrevista

      Sad reality of today's world ! The recruiter called me , asked 4 questions and didn't even give me a chance to ask any questions...said we have 6 more people to interview but you are the most qualified one among them for this role ! No explanation or feedback just an automated email today that I am no longer being considered for this role ! Employers please do better ! After all employees are just a number for you correct ? How about taking some time and writing a feedback on the rejection?!
      1

      Entrevista para Account Manager

      28 de set. de 2022
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa
      Entrevista difícil

      Candidatura

      Candidatei-me online. O processo levou 3 semanas. Fiz uma entrevista na empresa Cengage.

      Entrevista

      The interview process included a trial sales experience. It was time-consuming. I reached out to prospects without any training and was worried that my first impressions with these prospects would be unprofessional as a result. I learned that the position was not a great fit for me.

      Perguntas de entrevista [1]

      Pergunta 1

      How did you like the trial sales experience?
      Responder à pergunta
      avatar
      Resposta da empresa Cengage
      3y
      Thank you for taking the time to share your feedback on our interview process. We appreciate hearing about your personal experience, especially the feedback around the project of the interview. Please know we use this kind of feedback when developing our go-forward plans. Again, thank you for sharing your feedback with us. Best, Kevin Eksterowicz, Director, Talent Acquisition

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