Two rounds of interviews- first round is a phone screen with a recruiter where they ask basic questions, and then the next round is a virtual interview with either one or two managers. They emphasize using the STAR method for your responses
Perguntas de entrevista [1]
Pergunta 1
Using the STAR method, tell us about a time you went above to help a customer.
Candidatei-me online. Fui entrevistado pela Charles Schwab (Chicago, IL) em jul. de 2024
Entrevista
telephone call, asked basic questions. There wasn't anything technical or out of the blue. Asked about my class schedule and whether I would be free. Asked how I felt about making cold calls.
Perguntas de entrevista [1]
Pergunta 1
One thing they asked me was how do I deal with customer service/ my customer service skills