The hiring process was unnecessarily lengthy and poorly structured. It began with a nearly hour-long phone interview with an HR representative, followed by an in-person interview with the hiring manager and the same HR representative. Surprisingly, the same questions were asked in both the phone screen and the in-person interview. After that, I was required to take a personality test and complete a series of five industry-related knowledge assessments (approximately 15 minutes each). The entire process dragged on for two months, which felt excessive and inefficient.

The interview consisted of a phone interview. Questions about how you would handle people obtaining employee purchases who weren't entitled to them were addressed. Also general questions about the bicycle industry were asked.