Applied online. Took over 3 weeks to get the response. First round: enter a website with 3-4 prerecorded questions and answering them. Second round: phone call with department manager. Third round: Onsite interview.

They were very interested in hiring me and asked many questions about my work history and they were happy to hear that I had years of experience working with very wealthy clients who are difficult and need a lot of attention and support . They asked me to tell a specific story about a client who was needy and difficult and how I handled them and closed the deal.