Ir para o conteúdoIr para a pasta
  • Vagas
  • Empresas
  • Salários
  • Para empresas

      Avance em sua carreira

      Descubra qual pode ser seu salário, conquiste a vaga dos seus sonhos e compartilhe insights de qualidade de vida com sigilo.

      employer cover photo
      employer logo
      employer logo

      Cisco

      Empresa engajada

      Sobre
      Avaliações
      Remuneração e benefícios
      Vagas
      Entrevistas
      Entrevistas
      Buscas relacionadas: Avaliações da empresa Cisco | Vagas da empresa Cisco | Salários da empresa Cisco | Benefícios da empresa Cisco
      Entrevistas da empresa CiscoEntrevistas do cargo de Customer Support Engineer da empresa CiscoEntrevista da empresa Cisco


      Glassdoor

      • Sobre
      • Prêmios
      • Blog
      • Fale conosco

      Empresas

      • Conta gratuita de empresa
      • Área da empresa
      • Blog para empresas

      Informações

      • Ajuda
      • Regras da Comunidade
      • Termos de Uso
      • Privacidade e opções de anúncios
      • Não venda nem compartilhe minhas informações
      • Ferramenta de consentimento de uso de cookies

      Trabalhe conosco

      • Anunciantes
      • Carreiras
      Baixe o aplicativo:

      • Busque por:
      • Empresas
      • Vagas
      • Localizações

      Copyright © 2008-2026. Glassdoor LLC. “Glassdoor”, “Worklife Pro”, “Bowls” e o logotipo do Glassdoor são marcas comerciais pertencentes à Glassdoor LLC.

      Empresas seguidas

      Fique por dentro de todas as oportunidades e dicas internas seguindo as empresas de seus sonhos.

      Buscas de vagas

      Comece a buscar vagas para receber atualizações e recomendações personalizadas.

      Entrevista para Customer Support Engineer

      30 de jan. de 2015
      Candidato(a) sigiloso(a) à entrevista
      New York, NY
      Nenhuma oferta
      Experiência negativa
      Entrevista difícil

      Candidatura

      Candidatei-me por meio de uma faculdade ou universidade. O processo levou 2 meses. Fiz uma entrevista na empresa Cisco (New York, NY).

      Entrevista

      Their interview process is long and requires. Lot of work. The company recruiters I worked with were nice but very disorganised. The position I applied for was listed for the San Jose location. When a recruiter called, they told me there were no positions available there, so I said I wasn't interested in relocating. I got a call the next day saying they did have openings in San Jose, so I agreed to go through the interview process. This involved: -a phone call from a recruiter -a first-round phone interview with a manager -preparing a one-page technical document and one non-technical slide to respond to a scenario they gave me. -one half-hour "non-technical" manager interview -one hour technical interview with two technical managers Interviews were both conducted via Webex. The scenario they gave me required a lot of research on my part. The interviews went really well, they all seemed confident I would get the job. The interviewers did not ask about the scenario I had been given or the documents I had prepared, those were uploaded to my candidate profile. The interviewers encouraged me to start learning everything I could to obtain my CCNA certification, because they were sure I would get the position and your first few weeks at Cisco are like "trying to drink from a firehouse" because of all the new information. The interview process took about a month because they had to keep rescheduling interviews due to the managers' busy schedule. After my interviews, the manager asked me to select my location preference from a list. San Jose was not on that list. I responded to the email by saying "I was told San Jose was an option, is that still available?" To which he responded "yes just confirming San Jose is still your preference." That was strange. I was then told I would hear back within a few weeks. After about five weeks I tried getting a hold of my recruiter and didn't hear back for a while. After trying harder to get in contact with him, I was told I was not selected.

      Perguntas de entrevista [2]

      Pergunta 1

      What other products does Cisco make?
      Responder à pergunta

      Pergunta 2

      How would you respond to an irate customer?
      Responder à pergunta
      16

      Outras avaliações de entrevista de vagas de Customer Support Engineer da empresa Cisco

      Entrevista para Customer Support Engineer

      14 de set. de 2022
      Candidato(a) sigiloso(a) à entrevista
      Oferta recusada
      Experiência negativa

      Candidatura

      Fiz uma entrevista na empresa Cisco.

      Entrevista

      Well hiring process is pretty straight forward , HR reaches out and lays out the job description , salary and then give you assessment questions that are reviewed by hiring manager who then interviews you , second interview is with you future colleagues and that’s it . **Issue - no scope for negotiation or no opportunity to get considered in a senior support role . Salary offered is not competitive

      Perguntas de entrevista [1]

      Pergunta 1

      Very basic dns dhcp vpn tcp/ip questions
      Responder à pergunta
      3

      Entrevista para Customer Support Engineer

      13 de out. de 2022
      Candidato(a) sigiloso(a) à entrevista
      Bengaluru
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por meio de uma faculdade ou universidade. O processo levou 1 dia. Fui entrevistado pela Cisco (Bengaluru) em ago. de 2022

      Entrevista

      it was three rounds (Tr, Mr, HR). they mainly focused on networks, and anyone coding language. One with good knowledge in coding and computer science topics can easily crack the interviews

      Perguntas de entrevista [1]

      Pergunta 1

      asked me to tell the logic for different codes
      Responder à pergunta
      1

      Entrevista para Customer Support Engineer

      23 de mai. de 2022
      Candidato(a) sigiloso(a) à entrevista
      Chicago, IL
      Nenhuma oferta
      Experiência neutra
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 5 semanas. Fui entrevistado pela Cisco (Chicago, IL) em fev. de 2022

      Entrevista

      The first call was with a recruiter who gave me a quick rundown on the company and role. A follow-up interview was scheduled a week later with the hiring manager but the manager didn’t show. I contacted the recruiter and they said there was a mixup, another call was scheduled a week later. The call with the manager was mostly behavioral based questions and listed 1.5 hours. A follow-up interview was schedule for a week later with Tier 2 and Tier 3 support to ask technical questions. That call last just over an hour. A third interview was scheduled two weeks later with two Tier 1 agents to do more technical questions and that call lasted an hour. All of the calls went really well. I never heard back from the recruiter after that interview and my email/calls were ignored. Outside of the whole process taking over a month I’d have to say it was pleasant. I wish I had more information about why they never contacted me again.

      Perguntas de entrevista [5]

      Pergunta 1

      Tell me about a time you encountered a difficult situation and how you handled it.
      Responder à pergunta

      Pergunta 2

      How do you handle conflict.
      Responder à pergunta

      Pergunta 3

      If you encountered a problem that you didn’t know the answer to, how would you handle it.
      Responder à pergunta

      Pergunta 4

      What are common tools for troubleshooting website and network issues
      Responder à pergunta

      Pergunta 5

      What programming languages do you know and how do you use them
      Responder à pergunta
      1