They will pre screen you then do a phone interview where you answer questions about why you want the job and experience..
They tell you the position you will be hired for if you are selected and then you do schedule a follow up and then do the actual interview using the STAR method
Perguntas de entrevista [1]
Pergunta 1
Name a time where you had to deal with a difficult customer, what was the outcome
Candidatei-me por meio de recrutador(a). O processo levou 4 semanas. Fui entrevistado pela Citi (Schaumburg, IL) em set. de 2025
Entrevista
The process too a long time and involved a few people, a lot of unnecessary questions not related to the position. They have a very complex process to become employees
Candidatei-me online. Fui entrevistado pela Citi (Chicago, IL) em abr. de 2024
Entrevista
This was a very easy laid back interview process the questions were simple the process of getting moved forward came quickly I was not surprised by any of the questions very basic, second round interview may be more
Candidatei-me online. Fiz uma entrevista na empresa Citi (Kuala Lumpur).
Entrevista
The whole iv process was okay. Interviewer was nice and listening the whole time. Standard customer service interview questions were asked. Overall okay. Interviewer also explains about the whole process and job descriptions and tasks as customer service. Good opportunity for fresh grads especially.
