HR did not handle anything except the screening interview. All of my contact was through the program director/hiring manager. Pretty quick turnaround between 1st screening with HR on phone, and 2nd interview with the hiring manager on Skype. Only took a day in between.
However, for the 3rd round it became very unprofessional and displayed a terrible lack of consideration and communication. They wanted me to come into HQ for a meeting (presumably to discuss an offer) but I only got about 5 days' notice and I was staying out of state at the time. When I asked about their process for travel reimbursements, the director said she'd get back to me. In the meantime, I was searching flights, and had my bags packed. Then a day before we were supposed to meet, she emailed to cancel the meeting due to 'jury duty' and to ask when I was 'coming back' to NY. I said I wasn't unless I received and accepted a job offer (in general) to necessitate my return. So she wrote back saying she'd get in touch to meet when she was done with 'jury duty'. I had also previously alerted her to the fact that I had another offer, so this was time-sensitive to meet and resolve the process.
Jury duty was clearly a lie. She never wrote back to reschedule. All they had to do was send a quick note saying they were only interested in local hires or that they weren't interested in my candidacy anymore. I had to find out from my competition, who I thought was not in the running anymore! A grad school colleague of mine who had interviewed for the same position, and had not made it through the screening interview a month prior, told me she was contacted again to continue interviewing. She happened to be in NYC.
Overall, this was the most unprofessional, disorganized, and inconsiderate interview/hiring process I've ever had, and it reflects poorly on what I thought was a reputable, professional organization.
