The interview process is long, involved, and demanding, but also open and transparent. - The process of applying involved answering a few questions that were technical in nature and required the applicant to study the product. It took me 2 hours to complete and submit. - After the application stage, I was invited for the initial screen with a team member. Questions revolved around past support experience, crypto experience, and familiarity with software and tools. - I was then invited to participate in a take-home assignment. All the jobs I've applied to required completing an assignment. It is an excellent resource to test relevant experience and a candidate's approach to problems. I was given 96 hours to complete it. Due to a personal emergency, I wasn't able to complete it for 3 weeks. The interviewers kept in touch to see if I needed help and I was graciously given the extra time to complete it. It took me 4 hours to complete the assignment. - A couple of days after the submission, I was invited to meet with the hiring manager. It was an hour-long interview to discuss my work experience in-depth and was also encouraged to ask questions. The hiring manager told me upfront that I was being progressed to the final interview with the founder. - The founder interview which was the final interview, was more of a values interview to check value alignment and mutual fit. - I heard back from the hiring manager 5 days later for references. They were contacted within the day and I had an offer the next day. The process was extremely quick and transparent. - The hiring manager made sure I had everything I needed, answered my questions, and kept in touch every week. It was one of the most transparent candidate experiences of my professional life and all the people I interacted with during the process were super involved, supportive, and sincere.

Had a 30 minute interview with basic questions. Had the same take-home assignment referenced below, which I’m convinced is being used for data mining or something. (See other interviews for the exact questions). Rant: The app is garbage and doesn’t work. This company is understaffed and doesn’t respond to their customers and supposedly needs help, but rejects viable candidates with no explanation or feedback. Look up the subreddit for users trying to get a response and radio silence from the company. (They have plenty of time to reject candidates and ask for updates on how the take-home assignment is coming along—LOL). Apply elsewhere. Literally anywhere else. There are better crypto apps to use too—don’t give them your data. Place is a hot mess express and I’m kind of relieved I didn’t get an offer, because the interview process is likely indicative of how you’d be treated as an employee.