When I interviewed with Coldwell Banker Apex, there was a number of transitions occurring within the company. The former OA was acting dually as the Plano OA and the President's Assistant, the Plano Office Manager, Glynn had only been in the manager position for 2 months, and the President was on a personal vacation. For the first interview with the Branch Manager, Glynn, we met offsite (it had not yet been announced that the former OA was leaving). The interview process went very smoothly. We discussed mobility of the role, daily functions, ideas involving agent recruitment, and the future of the office. The Branch Manager explained that he was looking for an individual that could assist him in stabilizing the office and growing the office over time. I received a call that afternoon, with positive feedback. I was scheduled to interview with another manager, Deborah. She and I met the following day. Deborah's questions were more directed at the mechanics of the role. We discussed my organizational abilities, teaching abilities, and more. Glynn, the Plano Office Branch Manager, contacted me the next day and extended a formal offer for the position. I began training with an OA in McKinney at the end of the week. We training for a week and then I began in Plano. The McKinney OA was readily available for questions and more as I assumed the role.