The recruiter at Colonial Pipeline who I spoke with did not provide a good candidate experience. Perhaps she was having a bad day but she sounded rather bored, disengaged and irritable during the phone interview. It was quite a strange phone interview. If this is any indication of Colonial Pipeline’s work culture, I’m thankful I did not move forward in their interview process. Recruiters are representative of the companies they work for. You need to put your most positive recruiters in place to really sell your organization. Interviewing is a two-way street. It has to be the right opportunity for candidates as well. Do not waste candidates’ time if you are having a bad day or do not feel engaged in conducting phone interviews. Simply reschedule the phone interview with another recruiter or hiring manager. Our time is valuable as well. Also, please remember to put yourself in the candidate’s shoes. You were also a candidate at one time throughout your career. Put your ego to the side and be mindful of your tone when you speak with candidates. Common courtesy goes a long way.

Interview was a panel interview with 5 panelists (including the HR representative). The panelists did a round robin of prepared questions that lasted over an hour. The hiring manager was not part of the panel, but we met after the panel interview completed. The process was positive overall, and in line with other energy companies.