Candidatei-me online. O processo levou 2 meses. Fui entrevistado pela Con Edison (New York, NY) em dez. de 2016
Entrevista
Very structured interview. The aptitude test was not easy at all. Not because of the content but because of the lack of time. You have to make sure to time yourself properly. I had over 40 people in the room with me. Only 10 of us remained at the end.
Perguntas de entrevista [1]
Pergunta 1
If you find out one of your coworkers steals supplies what would you do?
Candidatei-me pessoalmente. O processo levou 3 semanas. Fiz uma entrevista na empresa Con Edison (New York, NY).
Entrevista
The interview was long and in-depth but covered things that seemed like appropriate gauges for the role's expectations. Be prepared to show your best face and customer friendliness. Make it clear that you can separate business from personal.
Interview Process was pretty easy and straight to the point. Questions asked were pretty much scenario based questions. The interview was with two people each asking you one scenario at a time. Wasn’t difficult. Just think before responding and you shall be good.
Perguntas de entrevista [1]
Pergunta 1
Describe a time you dealt with a difficult customer and what was the outcome?
Candidatei-me online. O processo levou 2 meses. Fui entrevistado pela Con Edison (Brooklyn, NY) em ago. de 2024
Entrevista
The interview process was pretty lengthy. During the interview, the majority of the questions were scenario related. The other portions were about prior experience with customer service. Certain questions were harder than others, but an overall good experience.
Perguntas de entrevista [1]
Pergunta 1
What would you do if a customer called about their power being turned off, had a high balance for non-payment, but had a baby in the background? Would you turn their power on?