Candidatei-me por indicação de um funcionário. O processo levou 12 meses. Fui entrevistado pela Con Edison (New York, NY) em out. de 2014
Entrevista
You will have to do through intensive exams and if bilingual have two language exams to make sure you are able to speak the language and your voice is understandable. After passing a behavorial interview is conducted... Scenarios and what would you do in specific situations.
Perguntas de entrevista [1]
Pergunta 1
What would you do if after a days shift you forgot to input a clients information and you were in transit on your way home?
Candidatei-me pessoalmente. O processo levou 3 semanas. Fiz uma entrevista na empresa Con Edison (New York, NY).
Entrevista
The interview was long and in-depth but covered things that seemed like appropriate gauges for the role's expectations. Be prepared to show your best face and customer friendliness. Make it clear that you can separate business from personal.
Interview Process was pretty easy and straight to the point. Questions asked were pretty much scenario based questions. The interview was with two people each asking you one scenario at a time. Wasn’t difficult. Just think before responding and you shall be good.
Perguntas de entrevista [1]
Pergunta 1
Describe a time you dealt with a difficult customer and what was the outcome?
Candidatei-me online. O processo levou 2 meses. Fui entrevistado pela Con Edison (Brooklyn, NY) em ago. de 2024
Entrevista
The interview process was pretty lengthy. During the interview, the majority of the questions were scenario related. The other portions were about prior experience with customer service. Certain questions were harder than others, but an overall good experience.
Perguntas de entrevista [1]
Pergunta 1
What would you do if a customer called about their power being turned off, had a high balance for non-payment, but had a baby in the background? Would you turn their power on?
