Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela Con Edison em abr. de 2022
Entrevista
Interview process was smooth yet lengthy. Expect to be there at least 2-3 hours and they are very strict on interview time slots so make sure you are there on time.
Perguntas de entrevista [1]
Pergunta 1
If there’s a spill on the ground where customers are but no custodial employees in the building, what would you do?
Candidatei-me pessoalmente. O processo levou 3 semanas. Fiz uma entrevista na empresa Con Edison (New York, NY).
Entrevista
The interview was long and in-depth but covered things that seemed like appropriate gauges for the role's expectations. Be prepared to show your best face and customer friendliness. Make it clear that you can separate business from personal.
Interview Process was pretty easy and straight to the point. Questions asked were pretty much scenario based questions. The interview was with two people each asking you one scenario at a time. Wasn’t difficult. Just think before responding and you shall be good.
Perguntas de entrevista [1]
Pergunta 1
Describe a time you dealt with a difficult customer and what was the outcome?
Candidatei-me online. O processo levou 2 meses. Fui entrevistado pela Con Edison (Brooklyn, NY) em ago. de 2024
Entrevista
The interview process was pretty lengthy. During the interview, the majority of the questions were scenario related. The other portions were about prior experience with customer service. Certain questions were harder than others, but an overall good experience.
Perguntas de entrevista [1]
Pergunta 1
What would you do if a customer called about their power being turned off, had a high balance for non-payment, but had a baby in the background? Would you turn their power on?
