Candidatei-me pessoalmente. O processo levou 3 meses. Fui entrevistado pela Confero (Wembley, Inglaterra) em fev. de 2017
Entrevista
It was a group interview and we were given a test after a little lecture on what the role entails. Also, there was role playing with an angry customer on the phone
Perguntas de entrevista [1]
Pergunta 1
How would you handle an angry customer on the phone while maintaining your tone?