The interview process took around a month or so from the initial application. The process begins with a virtual interview then proceeds to a project and proofreading assessment. If you pass this round, then you move onto the final round interview with multiple interviewers.
Perguntas de entrevista [1]
Pergunta 1
Standard behavorial and technical questions as previously mentioned.
Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela Costello Medical (Cambridge, East of England, England) em mai. de 2026
Entrevista
Interview process included recruiter screening, behavioural interview, and a final-stage face-to-face interview with a written scenario exercise.
The process was professional and communication was generally clear throughout. The interviews focused heavily on communication, structured thinking, prioritisation, stakeholder management, and handling IT support scenarios rather than purely technical knowledge.
The final interview included a written exercise around communicating a company-wide IT permissions change to staff, followed by discussion questions about user management, handling resistance from employees, and prioritising requests. There were also competency-based questions around troubleshooting, onboarding, vendor management, workload prioritisation, and customer support.
The interview itself was challenging and quite corporate in style. One area future candidates may want to prepare for is delivering answers in a very concise and structured way, as the panel appeared to value clarity and directness highly.
Although I was unsuccessful, the recruitment team provided constructive feedback afterwards, which I appreciated.
Perguntas de entrevista [1]
Pergunta 1
How would you manage and communicate the removal of admin access privileges across a global organisation while minimising disruption and handling user resistance?
10 mins given to write a email to global staff members, 10 minutes to read the questions and understand.
I applied through a referral link and was given a journal article to read and respond to a few written questions about, a dataset to conduct descriptive analysis in R, and a proofreading assessment. HR told me that they are experiencing delays in processing/interviews and told me to wait an extra week. I followed up 2 weeks later and HR told me they would have a decision to me in a week. It has been 2 months and it has been radio silence. It is also important to note that you can only apply to one job at Costello at a time - HR had me choose between 2 jobs when I had already spent time completing assessments for both jobs.
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