Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Cox Communications (Wichita, KS) em jan. de 2018
Entrevista
You should review the "STAR" interview method to be well prepared for this interview. Situation, Task, Action, Result. Every question posed followed this format and if you are not prepared for this type of questioning, the interview may be very difficult.
Perguntas de entrevista [1]
Pergunta 1
Describe a customer service experience when you had to dealt with a dissatisfied customer?
Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela Cox Communications (San Diego, CA) em fev. de 2019
Entrevista
They use the star interview. Which is a panel and very difficult. They want ypu to answer questions in a very specific manner. And hire based on answers. Not experence.
Perguntas de entrevista [1]
Pergunta 1
What was a company policy or procedure you dont agree with.
Candidatei-me online. Fiz uma entrevista na empresa Cox Communications (Oklahoma City, OK).
Entrevista
Applied online at the cox website, got an email the next day setting up a phone interview, after the phone interview they set you up with a panel interview with the district supervisors. After that they wait a bit then give you call back if you got the job.
Perguntas de entrevista [1]
Pergunta 1
Can you name a time you had to figure out a problem and you should have contacted a supervisor before executing on your decision
Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Cox Communications em mai. de 2018
Entrevista
Applied online through website. Got scheduled 2 phone interviews both being STAR. Then got Interviewed with three supervisors they were very by the book, but joked some and they asked the typical questions you would expect and used the star method for personality traits the interview lasted about an hour and thirty minutes they had a script they had to go through and then at the end of the process combined their notes and decide whether I was worthy of the position of course after I left the premises.
After this it was a drug test. (Urinalysis)
Then it was a physical and some other general job excercises.