Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Cox Communications (Chesapeake, VA) em ago. de 2021
Entrevista
Assessment three parts math vocabulary questions, personality questions, call simulation. Got a call 1 week after taking test scheduled interview next day. Be prepared for a lot of questions in STAR format as well as questions about your experience. There is also a call role play.
Perguntas de entrevista [1]
Pergunta 1
Give me an example of when you had to deal with an upset customer. What did you do? and what was the outcome?
What did you like least about your last job? What did you like most about your last job?
Good experience overall. Reviewed the advertisement for the job which was thorough and explained the prequalifications and benefits. Answered questions to determine if it was a good fit for me personally. Decided not to move forward at the end of the day.
Great interview. Very smooth. Didn’t not feel pressured. Very informative about the company. Great information about the job position and expectations. Great information about benefits and work life balance and activities
Yes the interview was Very easy , 2 part interview . If you have customer service history or either retail. Sales experience is a plus also , STAR style interview