Ir para o conteúdoIr para a pasta
  • Vagas
  • Empresas
  • Salários
  • Para empresas

      Avance em sua carreira

      Descubra qual pode ser seu salário, conquiste a vaga dos seus sonhos e compartilhe insights de qualidade de vida com sigilo.

      employer cover photo
      employer logo
      employer logo

      Crossover for Work

      Empresa engajada

      Sobre
      Avaliações
      Remuneração e benefícios
      Vagas
      Entrevistas
      Entrevistas
      Buscas relacionadas: Avaliações da empresa Crossover for Work | Vagas da empresa Crossover for Work | Salários da empresa Crossover for Work | Benefícios da empresa Crossover for Work
      Entrevistas da empresa Crossover for WorkEntrevistas do cargo de Lvl I Customer Support Agent da empresa Crossover for WorkEntrevista da empresa Crossover for Work


      Glassdoor

      • Sobre
      • Prêmios
      • Blog
      • Fale conosco

      Empresas

      • Conta gratuita de empresa
      • Área da empresa
      • Blog para empresas

      Informações

      • Ajuda
      • Regras da Comunidade
      • Termos de Uso
      • Privacidade e opções de anúncios
      • Não venda nem compartilhe minhas informações
      • Ferramenta de consentimento de uso de cookies

      Trabalhe conosco

      • Anunciantes
      • Carreiras
      Baixe o aplicativo:

      • Busque por:
      • Empresas
      • Vagas
      • Localizações

      Copyright © 2008-2026. Glassdoor LLC. “Glassdoor”, “Worklife Pro”, “Bowls” e o logotipo do Glassdoor são marcas comerciais pertencentes à Glassdoor LLC.

      Empresas seguidas

      Fique por dentro de todas as oportunidades e dicas internas seguindo as empresas de seus sonhos.

      Buscas de vagas

      Comece a buscar vagas para receber atualizações e recomendações personalizadas.

      Entrevista para Lvl I Customer Support Agent

      14 de mai. de 2020
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista difícil

      Candidatura

      Candidatei-me online. Fiz uma entrevista na empresa Crossover for Work.

      Entrevista

      After passing 5 different pre-interview assessments, including a Cognitive Aptitude Test, a language test (audio recording), two multiple choice tests and a free response test where I had to respond to 5 customer emails, I received an invite to schedule an interview with a Hiring Manager. The interview was only 15 minutes long. The interviewer wasted no time on pleasantries and went straight to discussing my responses to the test emails, asking me what assumptions I had made and why. Next, I was asked how I'd handle an upset customer on the phone. Lastly, he was kind enough to answer in detail my questions about the role and the company. 2 business days later, I was asked to schedule a 2nd interview, this time with an SVP. This guy himself was new to Crossover and he was not nearly as stiff as the first one. He asked me a couple technical question, inquired a bit about my past work experiences and ended the interview on a light-hearted note. Two days later I received an offer to join

      Perguntas de entrevista [6]

      Pergunta 1

      Describe what you know of relational databases and SQL
      2 respostas

      Pergunta 2

      If an upset customer calls in with a serious issue you can't solve yourself, how would you handle it?
      2 respostas

      Pergunta 3

      If a customer complains that they're not able to access a website, what troubleshooting steps would you take?
      2 respostas

      Pergunta 4

      Describe how you automated a repetitive task in your past role
      2 respostas

      Pergunta 5

      Describe a time you learned a new skill on your own
      2 respostas

      Pergunta 6

      Describe a time you handled a difficult customer
      1 resposta
      1