Applied online and had a phone interview a few days after going through the usual questions of: Why Carphone Warehouse, Tell me about yourself etc. and told I passed straight away to arrange a face to face interview in store. Also asked am I more Apple or Samsung (answer doesn't matter, just to get to know the person) I was interviewed by two assistant managers from the store, one who I had the phone interview with. I was asked to tell me about myself, what are my hobbies and why i am interested in sales and the company in particular. Next I was told to get my phone out and sell it to the managers (iPhone 6) from the knowledge I had. Then compare it to the iPhone 7 but make the iPhone 6 more appealing. Then the manager gave me their phone (Samsung Galaxy s7) which I have no previous knowledge about and sell it to them. Then I was asked to do role play by using their PinPoint software on the tablet to give the 'customer' a good deal on a phone. The key is to get familar with the software, hold it towards them, be confident and ask a lot of questions to the 'customer'. I was asked a few more questions for a general chat such as what would I add to the team sales wise but also personality wise, am i able to achieve targets and how would I react to processing no sales in a day. Seems like a lot but only took 30 minutes and having two people there actually made it more comfortable!