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      Datadog

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      Buscas relacionadas: Avaliações da empresa Datadog | Vagas da empresa Datadog | Salários da empresa Datadog | Benefícios da empresa Datadog
      Entrevistas da empresa DatadogEntrevistas do cargo de Technical Support Engineer da empresa DatadogEntrevista da empresa Datadog


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      Entrevista para Technical Support Engineer

      16 de jun. de 2024
      Candidato(a) sigiloso(a) à entrevista
      New York, NY
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela Datadog (New York, NY) em mai. de 2024

      Entrevista

      First Stage: - Interview with Hiring Manager. Exploratory standard initial interview to learn more about the candidate's background. Got the sense that the Hiring Manager didn't understand the questions they were asking. Second Stage: - Interview with Senior Manager for one of the Technical Support teams. Easygoing conversation in line with a culture fit determination. Third Stage: - Take home HackerRank assessment. Basic SQL, Bash questions followed by a more involved implementation exercise which included installing their agent on a Linux virtual server. You get about an hour and a half to complete all three steps in addition to answering scenario based questions... not nearly enough time. Fourth Stage: In person top-grading interview. - As other reviews have mentioned, MAKE SURE YOU ASK FOR LINKS TO DOCUMENTATION BEFOREHAND. Unfortunately, I was one of the unlucky few who was provided the documentation a mere few minutes after initiating my top-grading interview in person. There were three stages that took place back to back in person over the course of two and a half hours. A) First Stage - Interview with two managers (one local, one remote) - This stage primarily involved behavioural questions such as "What would you do in x scenario?", "How would you handle a difficult customer?", etc. B ) Second Stage - Pair Troubleshooting Session with two managers (one local, one remote) - Again, fair warning, make sure you ASK FOR THE DOCUMENTATION WELL IN ADVANCE BEFORE YOU GET TO THIS STAGE - During this session, you will be asked to debug and troubleshoot mock scenarios of issues relating to the DataDog agent. This required looking at logs and trying to decipher what the problems were and talking through your thought process on the steps to resolve the specific issue and then test your solution. Again, they are looking for you to reference their documentation word for word. C) Third Stage - Interview with the Director of Technical Support - This was once again a mostly culture fit type of interview. Questions involved previous professional experience, background on company history, etc Fifth Stage: Rejection or Offer - This was the most disappointing stage not because I did not receive an offer but because the Technical Solutions Recruiter could not even be bothered to proofread their very poor email template and replace the {{CANDIDATE_FIRST_NAME}} placeholder in the rejection email with my name. I understand the company must receive a numerous number of applications and can understand the use of a template for rejection letters however, how at least have the common decency to replace a placeholder variable with the candidate's name when sending them a rejection letter.

      Perguntas de entrevista [1]

      Pergunta 1

      Please see my description of the interview process to see example questions.
      Responder à pergunta
      11

      Outras avaliações de entrevista de vagas de Technical Support Engineer da empresa Datadog

      Entrevista para Technical Support Engineer

      15 de abr. de 2026
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Fiz uma entrevista na empresa Datadog.

      Entrevista

      I applied through LinkedIn. It did not that that long to come back to me. They reviewed my resume and cv, sent me an email to have a phone screening interview.

      Entrevista para Technical Support Engineer

      24 de fev. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Ciudad de Mexico
      Nenhuma oferta
      Experiência neutra
      Entrevista difícil

      Candidatura

      Candidatei-me online. Fui entrevistado pela Datadog (Ciudad de Mexico) em fev. de 2026

      Entrevista

      En total son 5 entrevistas, junto con una asignación para la casa. No te confies porque a pesar de llegar a la última fase puedes ser fácilmente descartada si no respondes las preguntas del director que es quien toma la desicion final

      Perguntas de entrevista [1]

      Pergunta 1

      Lanzar una ec2 en AWS
      Responder à pergunta

      Entrevista para Technical Support Engineer

      26 de fev. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Seul
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fui entrevistado pela Datadog (Seul) em fev. de 2026

      Entrevista

      I applied online, and a recruiter from Singapore reached out by email. They outlined the process as: 1. Hackerrank; 2. Interview with hiring manager (Functional background / projects / tools, Why support engineering role?); 3. Interview with other engineers on the team (Scenario based, How to handle multiple tickets, How to deal with difficult customers); 4. Live troubleshooting round (Role play how to act -- Ask questions on what they’re facing right now, Documentation provided during interview); 5. Director connect (Career goals, How datadog can help).

      Perguntas de entrevista [1]

      Pergunta 1

      How would you write a response to a ticket?
      Responder à pergunta

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