Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela Debenhams (Londres, Inglaterra) em set. de 2019
Entrevista
Applied online, filled out form with CV. I was then called for a telephone interview, then offered an in person interview at the Debenhams I applied to. Easy process; they asked me a few situation questions. Was offered the job in the same week. Interview Wednesday, job offer on Saturday
Fiz uma entrevista na empresa Debenhams (Welwyn Garden City, England).
Entrevista
The interview was fairly basic, asking for examples of previous experience and competency questions. This ranged from giving a time when I have worked in a team to working in a customer facing position. After doing the initial application questions online, this interview was the only one I had.
Perguntas de entrevista [1]
Pergunta 1
Describe an example of when you have had a mis-pleased customer in front of you and how you dealt with this
Candidatei-me online. O processo levou 4 semanas. Fiz uma entrevista na empresa Debenhams.
Entrevista
The interview process consisted of an online questionnaire, a phone interview, a group interview, a solo Interview and then being asked to go onto shop floor to provide someone with assistance to demonstrate good customer service skills
Group interview and task Show how to deal with customer inquiry Provide customer suggestions on an item of clothing How to deal with customer complaints and queries of an item
