Candidatei-me online. O processo levou 4 meses. Fui entrevistado pela Defense Contract Management Agency (New York, NY) em mar. de 2012
Entrevista
Phone interview which covered understanding of PC repair. Great emphasis on Customer Satisfaction and how to handle irate customers. Questions about previous work history. Do not expect to hear back from anyone soon. Process took about 3 months. Interview was basically a confirmation that resume claims were true.
Candidatei-me online. Fui entrevistado pela Defense Contract Management Agency (Baltimore, MD) em mar. de 2013
Entrevista
The interview was done over the phone with my supervisor and two other of his colleagues. The length of the interview was about 30 minutes with round robin questions on both a technical ability and customer service interaction.
Perguntas de entrevista [1]
Pergunta 1
Only a few technical questions, most resolved around customer experiences.
