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      Delta Air Lines

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      Buscas relacionadas: Avaliações da empresa Delta Air Lines | Vagas da empresa Delta Air Lines | Salários da empresa Delta Air Lines | Benefícios da empresa Delta Air Lines
      Entrevistas da empresa Delta Air LinesEntrevistas do cargo de Ready Reserve Customer Service Ticketing Gate Agent da empresa Delta Air LinesEntrevista da empresa Delta Air Lines


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      Entrevista para Ready Reserve Customer Service Ticketing Gate Agent

      12 de ago. de 2011
      Candidato(a) sigiloso(a) à entrevista
      South Florida, FL

      Outras avaliações de entrevista de vagas de Ready Reserve Customer Service Ticketing Gate Agent da empresa Delta Air Lines

      Entrevista para Customer Service Agent Ticket/Gate (Ready Reserve)

      12 de abr. de 2019
      Funcionário(a) sigiloso(a)
      Los Angeles, CA
      Oferta aceita
      Nenhuma oferta
      Experiência positiva
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Delta Air Lines (South Florida, FL) em ago. de 2011

      Entrevista

      Applied online which consisted of uploading resume and taking online assessment test. Was called 2 days later and was given a mini phone interview with HR. I was told I passed that portion and next needed to go online to complete an application (which was essentially re-entering my resume and answering a few questions). Three days afterward I received an email saying they were no longer interested in me! WHAT?! How did that happen? Nothing changed from when I submitted my resume to entering it on their application. I had no further interviews that would make them decide not to continue further. I am left completely confused as to why I wasn't given a 1:1 interview if I had passed everything. Strange ....

      Perguntas de entrevista [2]

      Pergunta 1

      How long were you employed with your last employer? And the one before that?
      Responder à pergunta

      Pergunta 2

      Describe a time at your previous employer where you had to work in a difficult situation.
      Responder à pergunta
      19
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou mais de 1 semana. Fui entrevistado pela Delta Air Lines (Los Angeles, CA) em abr. de 2019

      Entrevista

      The entire process was very nice and not too lengthy about 3 weeks to a CJO. 3/29 - I applied online and did 2 assessments 4/1 - I was invited to a video interview 4/5 - Scheduled a face to face for 4/9 4/9 - Face to Face 4/11 - CJO The video interview is a little weird but you have unlimited retakes just be yourself. They used the S.T.A.R. method in interviews so familiarize yourself with that style before doing your interview. Now the face to face is a lot of fun. There are about 30 applicants there with you for various customer service jobs so don’t feel discouraged by the number. You will play an ice breaker that will test your skills on “reading books by their cover.” Keep in mind the interview starts when you walk through the door, there will be several interviewers walking around taking notes during every phase. After the long ice breaker/introductions, you will peel off and wait for your face to face. It is a long wait and you’re selected at random but stick in there. It’s only 4 QUESTIONS!! All in S.T.A.R. format. One surrounding your compliance to safety, another based on your ability so smooth out customer interactions, another on you ability to resolve issues before they escalate and I apologize I am drawing a blank on the last question. At the end of the interview they will stress a two week waiting period but I received my phone call with my CJO 2 days after my interview. Hope this helps someone.. Good luck. Go Delta!!

      Perguntas de entrevista [1]

      Pergunta 1

      Name a time you witness someone violating a safety rule.
      Responder à pergunta
      7

      Entrevista para Customer Service Agent: Ticketing/Gate Service Agent (Ready Reserve)

      5 de abr. de 2019
      Candidato(a) sigiloso(a) à entrevista
      Greensboro, NC
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fui entrevistado pela Delta Air Lines (Greensboro, NC) em mar. de 2019

      Entrevista

      User friendly system. Allows practice. By the time you are ready for the questions, you are ready to go. They send you an email with helpful information prior to the interview; giving you three days to prepare and complete the interview.

      Perguntas de entrevista [1]

      Pergunta 1

      6 questions (handling conflict, difficult customers, special requests, difficult colleagues). All to be answered using the STAR method.
      1 resposta

      Entrevista para Customer Service Gate Agent Ticket Agent Ready Reserve

      1 de out. de 2018
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fiz uma entrevista na empresa Delta Air Lines.

      Entrevista

      I was asked to do a digital recorded interview through HireVue. It was given three days to complete the interview on my on time. I was told a Delta representative would contact me about next steps. It has been one week and I have not heard back as of yet.

      Perguntas de entrevista [1]

      Pergunta 1

      I had six behavioral type interview questions. They were different from the practice questions on HireVue. I was asked to describe one of following, steps I took, and results: . a time a coworker was doing something wrong . a difficult task/ assignment at work . a proud moment / significant achievement . a time I had to stop one task and work on something different . a time I disagreed with a supervisor . a time I had a lot of work to complete quickly
      Responder à pergunta