Candidatei-me online. Fui entrevistado pela Delta Air Lines em jan. de 2014
Entrevista
1st phone interview with delta air lines. I am waiting
I applied in October and it was not until 3 months later that I got a phone call from a 00 number saying it was a delta air lines representative. She asked me if I was still interested in the position? If I had a valid passport and the expiration date on my passport? Then she asked me a series of questions:
How would I handle an intoxicated passenger asking for another drink?
A toddler running down the isles and the parent dont seem to care or seem worried about it, but the fasten seatbelt signs are on. How would I approach the parents?
A baby sleeping on the floor in the aisle and the parent are asleep as well.
A passenger is angry because he or she is not being served a meal that they had on another flight.
Apparently I answered the questions correctly and they set up a second interview, via phone for today. Wish me luck.
Perguntas de entrevista [1]
Pergunta 1
This job requires you to work unconventional hours- including weekends and sometimes holidays. Are you okay with this? Are you still interested in the position?
Fiz uma entrevista na empresa Delta Air Lines (New York, NY).
Entrevista
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Perguntas de entrevista [1]
Pergunta 1
Name a time you had to deal with an upset customer?
Fiz uma entrevista na empresa Delta Air Lines (Atlanta, GA).
Entrevista
It was very nerve racking so I would look online and kinda have an idea of how you would answer so you won’t feel unprepared . Star method is very important and try to look confident and polished.
Candidatei-me pessoalmente. Fiz uma entrevista na empresa Delta Air Lines (Atlanta, GA).
Entrevista
it went really smooth and was a great experience. they really made me feel at home and I hope to get a call back soon. the questions were focused on customer service and brand identity.
Perguntas de entrevista [1]
Pergunta 1
tell us about a time you had to deal with a difficult coworker?