Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela Delta Air Lines em jan. de 2014
Entrevista
I applied online and 3 months later, I was called by a representative and underwent a phone interview. They asked me what I would do if an intoxicated person was asking for another drink, if a toddler was running up the isle when the fasten seatbelts signs were on, etc.
Perguntas de entrevista [1]
Pergunta 1
The question about being intoxicated on the plane. I wasn't sure if I should deny the passenger a drink. Turns out I should, since it's for everyone's safety.
Fiz uma entrevista na empresa Delta Air Lines (New York, NY).
Entrevista
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Perguntas de entrevista [1]
Pergunta 1
Name a time you had to deal with an upset customer?
Fiz uma entrevista na empresa Delta Air Lines (Atlanta, GA).
Entrevista
It was very nerve racking so I would look online and kinda have an idea of how you would answer so you won’t feel unprepared . Star method is very important and try to look confident and polished.
Candidatei-me pessoalmente. Fiz uma entrevista na empresa Delta Air Lines (Atlanta, GA).
Entrevista
it went really smooth and was a great experience. they really made me feel at home and I hope to get a call back soon. the questions were focused on customer service and brand identity.
Perguntas de entrevista [1]
Pergunta 1
tell us about a time you had to deal with a difficult coworker?