Fill Out Online App -> Online Personality Assessment -> Virtual Job Try-Out -> Virtual On-Demand Recorded Interview -> In-Person Interview/ Delta Event Day -> CJO or TBNT ... very long process takes anywhere from two weeks to 6 months to complete and start training
Perguntas de entrevista [1]
Pergunta 1
Describe a time when you had to deal with a challenging customer.
Fiz uma entrevista na empresa Delta Air Lines (New York, NY).
Entrevista
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Perguntas de entrevista [1]
Pergunta 1
Name a time you had to deal with an upset customer?
Fiz uma entrevista na empresa Delta Air Lines (Atlanta, GA).
Entrevista
It was very nerve racking so I would look online and kinda have an idea of how you would answer so you won’t feel unprepared . Star method is very important and try to look confident and polished.
Candidatei-me pessoalmente. Fiz uma entrevista na empresa Delta Air Lines (Atlanta, GA).
Entrevista
it went really smooth and was a great experience. they really made me feel at home and I hope to get a call back soon. the questions were focused on customer service and brand identity.
Perguntas de entrevista [1]
Pergunta 1
tell us about a time you had to deal with a difficult coworker?