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      Diligent Robotics

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      Buscas relacionadas: Avaliações da empresa Diligent Robotics | Vagas da empresa Diligent Robotics | Salários da empresa Diligent Robotics | Benefícios da empresa Diligent Robotics
      Entrevistas da empresa Diligent RoboticsEntrevistas do cargo de Robot Operations Manager da empresa Diligent RoboticsEntrevista da empresa Diligent Robotics


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      Entrevista para Robot Operations Manager

      19 de fev. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Austin, TX
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 2 meses. Fui entrevistado pela Diligent Robotics (Austin, TX) em jan. de 2023

      Entrevista

      The interview process was multiple rounds that included multiple virtual interviews focused on professional background and behavioral questions, a take home assessment, a whiteboard session virtual interview, and a final step in office orientation and personal evaluation that took a full day by itself. The entire process took many weeks and dozens of hours of preparation time (mainly for the practical portions). They expressed enthusiasm and positive feedback all the way through until after the final step. Then, after all that, they ghosted me for a bit. When I was finally able to garner a response, they said they put filling the position on hold indefinitely. They said they would offer me a stepped down role which paid about $20k less and required more travel. I think they figured I wouldn't accept it because I was overqualified and it was for less pay. I decided to accept that position. I think that caught them by suprise and then they revoked that offer the following day. Bottom line, this company did not run a very honest or professional hiring process. They wasted a lot of time and resources before deciding they were no longer hiring for the original position. They should have had the professional courtesy to politely send a rejection rather than try to transfer the decision to me with another offer they had no intention of following through on. All in all, the experience was terrible and was a direct reflection of how it is run, so I am glad I avoided becoming involved with this company.

      Perguntas de entrevista [5]

      Pergunta 1

      Whiteboard session: "Draw out what your first 30/60/90 days at Diligent Robotics looks like." 1) You need to put a process in place for hiring, training, observing, measuring, and retention for your remote team 2) You need to put a process in place for meeting the staff you currently have (while focusing heavily on retention) 3) You need to fine-tune the current process for all robot-related parts and tools. This should include shipping, communication, inventory, protocols, etc. 4) What individual and team KPIs are the most important in the first 6 months?
      1 resposta

      Pergunta 2

      Which KPIs do you think would be important to the success of this position and the operations team in the field (hospital sites) and why?
      Responder à pergunta

      Pergunta 3

      You have robots in two nearby hospitals. You must ensure that a Diligent employee or Diligent contractor is scheduled at the hospital 24/7/365. How would you create a shift schedule to provide coverage? Be as in-depth as you would like. Number of staff members needed, shift times, locations, hours/week, PTO, etc. How would you build this coverage model out?
      Responder à pergunta

      Pergunta 4

      You receive a call from an employee that they have tested positive for COVID and they will not be able to come to work for the required 5 days. They also have no available PTO due to an upcoming scheduled vacation. How do you handle this situation?
      Responder à pergunta

      Pergunta 5

      You receive a call from an employee stating that their Diligent co-worker told her she was harassed by a hospital security guard. She does not know if the employee wants to report the situation but knows they will cross paths in the hospital again. How do you handle this situation?
      Responder à pergunta

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