The DocuSign recruiter reached out to me, based on my LinkedIn profile and status, for a senior role in the Customer Success team. It took 4 painful weeks or longer to actually talk to him. When reaching out, asked me about my availability with a sense of urgency, which I very quickly sent back to him: with lots of flexibility on my calendar. No reply. More than a week later, the same. 'What's your availability next couple of days?' I shared, and I haven't heard back for more than a week. A couple of follow-ups later from me via Linkedin he wanted to talk to me again, a third attempt. Same thing. I proposed dates and time, this time though I heard back after few days: he asked me for a call within 2h (!) of his response. As I couldn't make it, we once again deferred. It was 5+ weeks of lots of frustration until we finally spoke. That didn't go well, some sort of strange vibration during the call, I had the feeling he didn't really want to talk to me at all. Either way, as a next steps he suggested that I'd elaborate on my profile and expectations for a future role in a mail, which I've done right after the call. I have never received as much as an acknowledgment of my mail. By this time, I had taken DocuSign off my list of target companies already. This was the most frustrating and unprofessional interview experience I have had. Maybe because the recruiter joined DocuSign only 6 months earlier and didn't know about his company? My experience with his former employer was much better :) And as a result of this process, every time that I sign a form with DocuSign no, I think of this very poor experience. It says much about the value of Customer Service, and how this includes the discipline of recruiting.

Not so bad interview process. All are kind. Provided insight in to role. Able to answer difficult questions. Series of different phases makes for good separate talks. Be ready to understand how an API works