Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela EG Group (Rhyl, Wales) em nov. de 2019
Entrevista
Phone interview then a face to face interview with lots of questions on business acumen and previous customer service experience. You were scored on each section 1-4 and scored overall with a percentage which would either give you a job offer rejection or hold you on file
Perguntas de entrevista [1]
Pergunta 1
Tell me a time you have provided excellent customer service
Candidatei-me online. Fiz uma entrevista na empresa EG Group.
Entrevista
Applied online and was asked for a face to face interview. Interview was with area manager and regional director. Lasted an hour with standard interview questions: tell us what good customer service looks like, what KPIs have you had to focus on etc.