Phone interview with one of the recruiters in CO. She was incredibly nice and explained in full details the steps of the process and made sure all my questions were answered

A few days after applying online, I was called by the manager of the location I applied to. He asked me to come in and do an interview, and meet with the team I would be working with. It was very professional and appropriate for the industry. I was asked a variety of questions regarding my experience with insurance, medicine, customer service, if I felt comfortable speaking on the phone, my personal scheduling needs (open availability is a plus), my work-style and salary expectations. The interview lasted about 30 minutes, at which point I was introduced to the people I would be working with. After a couple days I was called back to sit with one of the other patient services representatives to see exactly what the job was like, and decide if it was a fit for me. Within another couple days I was offered the job and accepted.